Can I put my account on hold?

Yes, at any point within your membership you can put your account on ‘freeze’ for £5 p/m for 3-6 months. You might want to do this due to injury, holidays or for financial reasons. We will need your freeze request before the 16th of any calendar month to put your account on hold for the following month. Please complete a freeze request form with the staff in person or over the phone.

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