What happens if my medical circumstances change?
Please let us know as soon as your medical circumstances change by completing a new Pre Activity Readiness Questionnaire at reception.
Read MoreCan I return an item of clothing purchased from reception?
Yes, as long as you have retained the receipt from the date of purchase. We can accept returns if the item of clothing is the wrong size as long as the labels are still attached or if the item is faulty we can accept returns or exchange for another.
Read MoreWhat do I need to use a locker?
Our lockers use padlocks (fairly chunky ones) so please bring your own if you have one, if not we sell them in reception!
Read MoreDo I need to bring my own towel?
Yes unfortunately we do not have the facilities to provide members with towels so please bring your own. Towels are available to purchase from reception if you forget yours!
Read MoreWhat if I think I’ve lost something in the club?
Due to the amount of items handed into us on a regular basis we can only keep lost items for 4 weeks and may not be able to keep it stored if it is a wet item. If you think you’ve lost something in club please call us on the number below to check if […]
Read MoreWhat are the requirements for juniors to play Squash?
All juniors 15 and under must wear goggles on court and white soled shoes. If these standards are not met the child may be asked to leave the court.
Read MoreDo I have to wear white soled shoes on court?
Yes! We take pride in our newly refurbished courts and to keep them at a top standard for everyone to use. Please only wear white soled shoes otherwise you may be asked to leave the court.
Read MoreCan I hire rackets from reception?
Unfortunately at this moment in time we do not offer this service, however it is something we are looking to introduce in the future!
Read MoreCan I book courts online?
Courts are bookable via the Diana’s Health & Fitness app for members, this is available to download on the app store or google play store. Guests should ring to book a court. You can book squash courts 14 days in advance.
Read MoreHow do I register for online booking?
On joining, you will be given access to the Diana’s Health & Fitness app.
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