What if I join into a 12 month commitment which I then need to cancel?

Within our terms & conditions that you sign upon joining, it states that you may be released from your contract before the 12 month commitment ends due to the following reasons; pregnancy, redundancy, relocation or medical reasons. In all of these cases we will need a letter evidencing the reason & a £25 cancellation fee. We must receive your request before the 15th of any calendar month otherwise we cannot cancel you until the end of the following month. You can discuss further with our team by giving us a call.

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